Visit the Meeting Insights user settings page to do a quick settings check to see if everything is set correctly.

Required Settings

Turn ON the following settings:

  1. Cloud recording"

  2. Cloud recording: Record an audio only file

  3. Cloud recording: Audio transcript"

Note: If you do not see the "Audio Transcripts" setting on this page, you may need to upgrade Zoom to take advantage of our service. Audio transcription is a feature of the Business, Enterprise, and Education editions of Zoom.

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