Yahoo users need to authenticate using an app password instead of their email password.

To generate an app password:

  1. Go to the "Account security" settings in "Account Info"

  2. At the bottom of the page, choose the option to "Generate app password" or "Manage app passwords".

  3. Generate a new app password.

  4. Copy that password to your clipboard.

  5. Try authenticating again with Navigate, using the newly-generated password.

Note: We recommend using a password manager like Dashlane or 1Password. Cyrano will never see it, and Yahoo will NOT display this password again. If you lose this password, you will need to create a new password again.

This approach is also appropriate for users who have two-factor authentication enabled.

For more details, see Generate third-party app passwords in Yahoo Help.

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